You have 30 days from the date of purchase to return an item. You must first contact us via this form and obtain a Return Authorisation (RA) Number. Without a RA Number, your return may be rejected.
Please note - we do not cover the cost of delivery where products are being returned due to change of mind.
You must meet the following requirements:
- You are able to provide a bank statement or receipt as proof of purchase
- Goods are "as new" and in re-sellable condition
- You have obtained an Return Authorisation Number
- Goods are returned within 30 days
The refund will only be processed after the goods have been inspected by our warehouse team and found to be in re-sellable condition.