Technical Queries

Website Issues

• How do I reset my password?
• How do I unsubscribe from emails?
• I am unable to locate a product
• I did not receive a confirmation email
• I'm unable to access my account
• The pricing of a product has not updated

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Coupon Code Issue

• I did not receive my discount
• Why am I now being charged shipping? My order was over $89
• The coupon code expired, can I still use it?

Payment Issues

• My credit / debit card payment is not processing
• I am having trouble processing my Afterpay or Openpay payment